a. www.patchupuae.com and all mobile patch-up applications do not delemat or provide services or products in any of the Office of Foreign Assets Control (OFAC) countries in accordance with UAE law. A. If the customer has ordered and paid for a professional service via the Patchup platform and the professional service has already been carried out and the customer is not satisfied with this professional service, the customer is entitled to a refund, provided that the customer reports the problem within seventy-two hours (72) hours after the professional service appointment to our after-sales phone number or by email to Patchup at email@example.com or contact us via our Patchup website. The amount of the refund is either credited to the customer`s account, with credits corresponding to the amount the customer paid for the service, or we refund, at the customer`s request, the customer`s credit card for the amount of payment of this professional service, or we will have the corresponding professional service performed again. Please read this agreement carefully. If you do not accept this agreement, you are not allowed to use the Patchup platform. The use of our patchup platform represents your consent to this agreement. By using our platform, you declare and guarantee that: (i) you are at least 18 years old and (ii) you are entitled to conclude this agreement and respect the terms of this Agreement.